Real Gaps, Real Outcomes

Situation

A Perth metropolitan hospital's Emergency Department had a FACEM resign with 48 hours' notice, leaving a 2-week block uncovered. The Medical Workforce Manager contacted AU Locums Direct at 4pm on a Wednesday.

What We Did

Our consultant identified three credentialed FACEMs with existing WA Health credentialing within two hours of the call. By 10am Thursday, the hospital had confirmed a candidate. The doctor started Friday morning.

Outcome

The 2-week block was covered without a single shift gap. The hospital has since engaged AU Locums Direct as their primary locum agency for Emergency Medicine cover.

• 18 hours from enquiry to confirmed placement
• 3 credentialed candidates presented
• Zero shift gaps during the 2-week block
• Ongoing preferred-agency relationship established

Situation

A regional WA hospital had been unable to fill a 4-week consultant psychiatry block through their existing agency for six weeks. The gap was creating significant pressure on the inpatient mental health unit.

What We Did

AU Locums Direct was contacted as a second option. Our consultant identified a consultant psychiatrist with existing WA Health credentialing and experience in regional settings within 24 hours. Credentialing for the specific facility was completed within 3 days.

Outcome

The 4-week block was filled. The hospital's Director of Medical Services noted that the speed of response and the quality of the candidate were materially better than their previous agency experience.

• 24 hours to candidate presented
• 3 days to full facility credentialing
• 4-week block fully covered
• Director of Medical Services testimonial provided

Situation

A remote NT health service needed GP cover for a 6-week FIFO rotation. The previous locum had withdrawn at short notice. The service had a small patient population with complex needs, including a significant Aboriginal community.

What We Did

AU Locums Direct identified a GP with remote NT experience and existing NT Health credentialing. We coordinated flights, accommodation, and the facility-specific credentialing process. The doctor was briefed on the community context before departure.

Outcome

The doctor was on-site within 5 days of the initial enquiry. The 6-week rotation was completed in full. The health service has since booked the same doctor for a follow-up rotation.

• 5 days from enquiry to doctor on-site
• Flights and accommodation arranged
• Existing NT Health credentialing leveraged
• Follow-up rotation booked by same service

Situation

A Perth private hospital had an anaesthetist withdraw from a 3-day elective list with 36 hours' notice. Cancelling the list would have affected 14 patients and significant theatre revenue.

What We Did

AU Locums Direct was contacted at 7am. By 11am, our consultant had identified two credentialed anaesthetists available for the dates. The hospital confirmed a candidate by 1pm the same day.

Outcome

The elective list proceeded without cancellations. The hospital's Theatre Manager noted that the speed of response had directly prevented a significant operational and patient-care disruption.

• Same-day candidate confirmation
• 14 elective procedures maintained
• Zero theatre list cancellations
• Theatre Manager commendation